Shipping & Returns
Welcome to Bacalhau's shipping and returns page. Here, you can find all the information you need regarding our shipping and return policies. We strive to provide the best service to our customers and ensure a smooth shopping experience.
Shipping Policy
At Bacalhau, we take great care in handling your orders. Our shipping methods are designed to ensure that your Portuguese frozen foods arrive at your doorstep in perfect condition. We aim to deliver your order promptly and efficiently, keeping the costs reasonable for your convenience.
Return & Exchange Policy
Customer satisfaction is our top priority at Bacalhau. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy. We want you to shop with confidence, knowing that we are here to assist you in case you change your mind about a product. Your trust is important to us, and we aim to make the return process as easy and convenient as possible.